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Shipping & Returns

Shipping Policy

At COPRIMEX, we understand the importance of timely and efficient delivery of our fresh produce to our customers. Our shipping methods are carefully designed to ensure that our produce arrives at your doorstep in the best possible condition. We offer free shipping on orders above $50 and a flat rate of $5 for orders below that amount.
To ensure the freshness of our produce, we use high-quality packaging materials that are well-suited to the specific needs of each product. Our team works tirelessly to ensure that your order is processed and shipped within 24 hours of placement.
If you have any questions or concerns about our shipping methods, costs, or delivery times, please do not hesitate to contact us. We are always happy to help.

Return & Exchange Policy

At COPRIMEX, we take great pride in the quality of our fresh produce, and we are confident that you will be satisfied with your purchase. However, if for any reason you are not completely happy with your order, we offer hassle-free returns and exchanges.
If you wish to return or exchange a product, please contact us within 24 hours of receiving your order. We will be happy to arrange for a refund or exchange of your product. Please note that we are unable to accept returns or exchanges of products that have been opened or used.
We value your business and are committed to providing you with the best possible customer service. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.

Our Contact Information

This is our Costa Rica Office contact information. All of our orders are processed through this office.

Costa Rica Office:

​Paso Ancho de Oreamuno, Cartago, Costa Rica

CEO & President : Marco A. Jimenez
Email: marco.jimenez@coprimex.net
Cell: (506)8822-8000  

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